New Orleans Senior AdvisorThe Windsor Senior Living Community is a Louisiana-licensed adult residential care provider at 1770 North Causeway Boulevard in Mandeville, St. Tammany Parish, listed by the Louisiana Department of Health as Level 3 (assisted living) with a licensed capacity of 136 residents (license #5733, expires February 28, 2027).
What does Louisiana's license record show for The Windsor Senior Living Community?
Yes: LDH's October 2026 Licensed Providers Report lists The Windsor Senior Living Community under license #5733, and LDH's directory gives it a capacity of 136, larger than the 95-resident median for the 28 larger ARCPs in the six-parish area.
| Record | Value |
|---|---|
| License | ARCP #5733 (LDH Health Standards Section) |
| LDH state ID | AC0010320 |
| ARCP level | Level 3 (assisted living) |
| Licensed capacity (LDH directory) | 136 residents |
| First licensed | February 10, 1999 (about 27 years) |
| Current license issued | February 2, 2026 |
| License expires | February 28, 2027 |
| Administrator on the license | Justin Saucier |
It has held a Louisiana license since 1999. LDH renews ARCP licenses on a fixed cycle, and a change of ownership must be reported in writing within five business days; the license cannot be sold or transferred.
Does The Windsor Senior Living Community provide nursing care?
The Windsor Senior Living Community is a Level 3 ARCP, Louisiana's assisted living tier: apartments with kitchenettes for 17 or more residents, personal care, meals, medication help and activities, but no in-house nursing, which only Level 4 providers may deliver (LAC 48:I.6803, 6845).
When a Level 3 resident needs short-term skilled care, the rule lets the ARCP coordinate outside providers for up to 90 days with a physician's certification.
What if a resident of The Windsor Senior Living Community develops dementia?
Nothing in LDH's roster shows a dementia program at The Windsor Senior Living Community. If it markets one, LAC 48:I.6851 requires written policies and inclusion criteria that the public may see, so ask for them on the tour.
Every ARCP's direct care staff must have at least two hours of dementia training within 90 days of hire and each year, but a specialized program requires eight. ARCPs nearby whose licensed names reference memory care include Anderson Memory Care LLC (18.7 mi), Laketown Village, Residential Care & Memory Care (28.5 mi).
Where are The Windsor Senior Living Community's state survey reports?
LDH does not publish ARCP inspection findings in a downloadable list, but The Windsor Senior Living Community must keep its latest statement of deficiencies posted on site, and the public can request it from the Health Standards Section.
A clean wall is not proof of a clean record, and a citation is not proof of a bad building; what matters is what was cited and how The Windsor Senior Living Community responded. If you see something on a visit that worries you, LDH's Health Standards Section takes complaints at 1-888-810-1819, and its investigations are unannounced.
What happens at The Windsor Senior Living Community if a hurricane is coming?
Ask The Windsor Senior Living Community for the resident copy of its evacuation procedures: Louisiana requires every ARCP to hand one to each resident, backed by a written plan for both leaving and sheltering in place, with a generator list and resident identification.
St. Tammany Parish is higher ground on the north shore of Lake Pontchartrain, but areas near the lake, the Tchefuncte and Bogue Falaya rivers and around Slidell have flooded in past storms. Ask for the name of the host site, how medications travel with residents, and the written formula for any extra disaster charges, which LDH requires in the pre-residency information.
How does The Windsor Senior Living Community compare with nearby ARCPs?
The closest other ARCP licensed for nine or more residents is Brookdale Mandeville in Mandeville, in the same ZIP code, listed as Level 2 (shelter care home) with 107 licensed residents.
| Facility | Miles away | License type | Licensed capacity | First licensed |
|---|---|---|---|---|
| Brookdale Mandeville 1414 North Causeway Boulevard, 70471 | 0.0 | Level 2 | 107 | 2011 |
| Fidelis Northshore I 5011 Sharp Road, 70471 | 0.0 | Level 2 | 10 | 2012 |
| The Peristyle at Beau West 100 Beau West Drive, 70471 | 0.0 | Level 2 | 46 | 2014 |
| Fidelis Northshore II 2045 Olene Drive, 70448 | 3.2 | Level 2 | 10 | 2017 |
| Avanti Senior Living at Covington 2234 Watercross Parkway, 70433 | 6.2 | Level 3 | 98 | 2017 |
Where is The Windsor Senior Living Community and what is nearby?
The Windsor Senior Living Community is in Mandeville, St. Tammany Parish; the nearest acute-care hospital on LDH's licensed roster is St. Tammany Parish Hospital, about 6.2 miles away by straight line.
Next is Slidell Memorial Hospital at about 18.7 miles. Distances use ZIP-code centroids, so treat them as approximate.
If nursing home care is needed later, the nearest CMS-certified nursing homes are Trinity Trace Community Care Center (0.8 mi, CMS 5 of 5) and Heritage Manor of Mandeville (1.3 mi, CMS 3 of 5).
ZIP code 70471 is outside the service area LDH lists for PACE Greater New Orleans, the all-inclusive Medicare and Medicaid program for people 55 and older who could otherwise need a nursing home.
What should we ask on a tour of The Windsor Senior Living Community?
Use the licensing rules to steer the tour: ask for the most recent statement of deficiencies and any plan of correction; both must be available on site.
- Ask which home health agencies come in for residents who need skilled nursing, since a Level 3 ARCP cannot provide it.
- Ask how medication help is delivered and billed, and whether a pharmacist reviews residents' medication lists each month.
- Ask for the residency agreement's termination criteria; Louisiana lets residents appeal an involuntary discharge within 30 days.
- Ask how often rates have risen in the last few years; Louisiana requires 30 days' written notice of any change.
- Ask to meet the administrator on the license, Justin Saucier, and who is in charge overnight.
