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The Carrollton

Licensed adult residential care provider in New Orleans, Orleans Parish, Louisiana

138 licensed residents
Level 3 license
2023 first licensed
Quick answer

The Carrollton is a Louisiana-licensed adult residential care provider at 701 South Carrollton Avenue in New Orleans, Orleans Parish, listed by the Louisiana Department of Health as Level 3 (assisted living) with a licensed capacity of 138 residents (license #2203785637, expires January 31, 2027).

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At a glance

The Carrollton is a Louisiana-licensed adult residential care provider at 701 South Carrollton Avenue in New Orleans, Orleans Parish, listed by the Louisiana Department of Health as Level 3 (assisted living) with a licensed capacity of 138 residents (license #2203785637, expires January 31, 2027).

Is The Carrollton in New Orleans licensed by the state of Louisiana?

The Carrollton is on the state's current roster as license #2203785637, licensed for 138 residents, which makes it larger than the 95-resident middle of the larger ARCPs from Covington to Belle Chasse.

RecordValue
LicenseARCP #2203785637 (LDH Health Standards Section)
LDH state IDAC0012954
ARCP levelLevel 3 (assisted living)
Licensed capacity (LDH directory)138 residents
First licensedFebruary 23, 2023 (about 3 years)
Current license issuedJanuary 14, 2026
License expiresJanuary 31, 2027
Administrator on the licenseJames Mathews

An ARCP license in Louisiana belongs to one licensee at one address and cannot be sold; this one traces back to February 23, 2023. A new owner must file its own paperwork, which is why the issue date can be more recent than the first-licensed date.

What can a Level 3 ARCP like The Carrollton do?

Louisiana licenses The Carrollton at Level 3, the assisted living level. It can help with daily activities and medications but may not deliver nursing services; residents who need skilled care bring in home health or hospice under their own orders.

When a Level 3 resident needs short-term skilled care, the rule lets the ARCP coordinate outside providers for up to 90 days with a physician's certification.

Does The Carrollton offer memory care?

Louisiana's public data cannot answer that; an ARCP must disclose a dementia program to LDH, but the list is not published, so the written program policies The Carrollton must keep on hand are the document to request.

Every ARCP's direct care staff must have at least two hours of dementia training within 90 days of hire and each year, but a specialized program requires eight. ARCPs nearby whose licensed names reference memory care include Laketown Village, Residential Care & Memory Care (9.5 mi), Anderson Memory Care LLC (29.6 mi).

Has Louisiana cited The Carrollton for deficiencies?

Louisiana does not put ARCP survey reports online in bulk, so the posted copy at The Carrollton is the fastest route; the rule requires any statement of deficiencies to be displayed where residents and visitors can read it.

Re-licensing surveys and complaint investigations are unannounced. If a plan of correction was required, ask to see it next to the deficiencies, and ask what changed. To report a concern, the Health Standards Section's complaint line is 1-888-810-1819.

What happens at The Carrollton if a hurricane is coming?

Ask The Carrollton for the resident copy of its evacuation procedures: Louisiana requires every ARCP to hand one to each resident, backed by a written plan for both leaving and sheltering in place, with a generator list and resident identification.

Orleans Parish sits largely below sea level inside the federal hurricane levee system, so a storm plan here is as much about pumps, power and street flooding as about wind. Ask whether the building has a generator and what it runs (air conditioning matters in a Louisiana September), and get the disaster fee formula the rule requires in writing.

Which assisted living communities are closest to The Carrollton?

The closest other ARCP licensed for nine or more residents is Lambeth House Assisted Living in New Orleans, in the same ZIP code, listed as Level 3 (assisted living) with 61 licensed residents.

FacilityMiles awayLicense typeLicensed capacityFirst licensed
Lambeth House Assisted Living
150 Broadway Street, 70118
0.0Level 3612004
Oak House Assisted Living
5354 Magazine St., 70115
2.0Level 3332013
SGC Group LLC
1101 Aline Street, 70115
2.0Level 3952013
The Jefferson
224 Central Ave, 70121
2.3Level 2102021
Ville Ste. Marie Senior Living Community
4112 Jefferson Hwy, 70121
2.3Level 31012001

Where is The Carrollton and what is nearby?

The Carrollton is in the Uptown, the Garden District & Carrollton part of New Orleans; the nearest acute-care hospital on LDH's licensed roster is Touro Infirmary, about 2.0 miles away by straight line.

Next is Ochsner Medical Center at about 2.3 miles. Distances use ZIP-code centroids, so treat them as approximate.

If nursing home care is needed later, the nearest CMS-certified nursing homes are Chateau De Notre Dame Community Care Center (1.1 mi, CMS 3 of 5) and John J. Hainkel, Jr. Home & Rehabilitation Center (1.6 mi, CMS 5 of 5).

For PACE, the program that bundles Medicare and Medicaid care for people 55 and older, 70118 is a covered ZIP code.

What questions should we bring to The Carrollton?

Let the state rules set the agenda: ask to read the posted statement of deficiencies and the plan of correction that answered it.

  • Ask which home health agencies come in for residents who need skilled nursing, since a Level 3 ARCP cannot provide it.
  • Ask how medication help is delivered and billed, and whether a pharmacist reviews residents' medication lists each month.
  • Ask what would make the building end a residency, and note that Louisiana gives residents 30 days to appeal an involuntary discharge.
  • Ask for the rate history and the care-level price list, and confirm the 30-day written notice for increases.
  • Ask to meet the administrator on the license, James Mathews, and who is in charge overnight.
Source: Louisiana Department of Health, Health Standards Section, Licensed Providers Report, October 2026 (ldh.la.gov); ARCP level and capacity from LDH's location directory, retrieved October 31, 2026 (ldh.la.gov/directory). Star ratings are CMS's own; we do not rate facilities.

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