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Where New Orleans-area families get free help

8 questions, each answered in the first sentence.

Quick answer

Start with your parish council on aging for information and assistance, Louisiana Options in Long-Term Care at 1-877-456-1146 for Medicaid long-term care programs, and SHIIP at 1-800-259-5300 for Medicare.

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Where can New Orleans families get free senior care help?

Start with your parish council on aging for information and assistance, Louisiana Options in Long-Term Care at 1-877-456-1146 for Medicaid long-term care programs, and SHIIP at 1-800-259-5300 for Medicare.

ParishAgencyPhoneAddress
OrleansNew Orleans Council on Aging(504) 821-41212475 Canal St., Suite 400, New Orleans, LA 70119
JeffersonJefferson Council on Aging(504) 888-58806620 Riverside Dr., Suite 216, Metairie, LA 70003
St. TammanySt. Tammany Council on Aging(985) 892-037772060 Ramos Dr., Covington, LA 70433
St. BernardSt. Bernard Council on Aging(504) 278-73358201-A West Judge Perez Dr., Chalmette, LA 70043
PlaqueminesPlaquemines Council on Aging(504) 934-3695278 Civic Dr., Port Sulphur, LA 70083
St. CharlesSt. Charles Council on Aging(985) 783-6685282 Judge Edward Dufresne Pkwy., Luling, LA 70070

What does the New Orleans Council on Aging do?

The New Orleans Council on Aging is the area agency on aging and council on aging for Orleans Parish, and runs the Aging and Disability Resource Center for Orleans, Plaquemines and St. Bernard, at (504) 821-4121.

It is at 2475 Canal St., Suite 400.

What does the Jefferson Council on Aging do?

The Jefferson Council on Aging is the area agency on aging, council on aging and Aging and Disability Resource Center for Jefferson Parish, at (504) 888-5880, 6620 Riverside Dr. in Metairie.

Services listed by GOEA include meals, homemaker help, information and assistance and legal assistance.

Who helps on the Northshore?

The St. Tammany Council on Aging, at (985) 892-0377 on Ramos Drive in Covington, is the area agency on aging and council on aging for St. Tammany Parish, with senior centers in Slidell, Mandeville, Covington and elsewhere.

Its listed services include chore, homemaker and home-delivered meals.

Who do I call about abuse or neglect?

Elderly Protective Services at 1-833-577-6532 for people 60 or older, Adult Protective Services at 1-800-898-4910 for adults 18 to 59 with disabilities, and 911 for immediate danger.

Reports can be made without giving a name.

Who do I call about a problem in a facility?

LDH's Health Standards Section at 1-888-810-1819 for licensing complaints, and the long-term care ombudsman for the New Orleans region at (800) 833-9883 for advocacy.

The ombudsman also helps families choose a facility.

Is PACE available in my area?

PACE Greater New Orleans, at 504-945-1531, serves listed ZIP codes across Orleans Parish, East and West Bank Jefferson, St. Bernard and Belle Chasse.

The full list is on our PACE page; the Northshore and St. Charles Parish are outside it.

Where can veterans get help in New Orleans?

Accredited veterans service officers help with pension and Aid and Attendance claims for free, and the Southeast Louisiana Veterans Health Care System's medical center is at 2400 Canal St.

Avoid anyone who charges to file a VA pension claim.

Not sure where to start?

Answer five questions and a local advisor will come back with senior care options in the New Orleans area that fit your situation and budget. It is free, and there is no obligation.

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